TomTom and IFS Partnership Enhances Field Service Management with Precise Route Calculations
AMSTERDAM, Netherlands, May 15, 2025 - TomTom, a leading location technology specialist, today announced that it has been selected by IFS, the world's leading provider of Industrial AI and enterprise software, to enhance their Planning and Scheduling Optimization (PSO) platform. This partnership aims to deliver precise route calculations and travel time estimations across asset- and service-intensive industries globally.
IFS' PSO solution addresses the challenges associated with Field Service Management by efficiently processing customer requests, such as emergency repairs, installation appointments, and planned maintenance. The integration of TomTom's maps, traffic data, and routing algorithms into IFS' proprietary, Industrial AI-fueled PSO solution enables better account for and optimization of travel distances, costs, value, and time.
This enhanced platform delivers improved plans that include staff assignments, work shifts, and travel costs, as well as facilitating ad-hoc planning, long-term staffing strategies, and ‘what-if’ scenario analyses to proactively address potential challenges. By using these plans supported with TomTom's location technology, field service teams can minimize drive times, fuel costs, and emissions, while increasing their schedules' adaptability to changing traffic conditions and spontaneous requests.
"IFS proudly empowers complex asset- and service-centric organizations worldwide to deliver faster and smarter customer service, with data-led insights and Industrial AI at the core of our solution," said Christian Pedersen, Chief Product Officer at IFS. "Through our collaboration with TomTom, we significantly improve the consistency and reliability of our mapping data, leading to greater automation, enhanced efficiency, and better service outcomes for customers."
"Our location data is a crucial element in helping IFS lead the field in service optimization," added Mike Schoofs, Chief Revenue Officer at TomTom. "TomTom's robust global map coverage, highly accurate traffic-aware routing services, and historical traffic patterns significantly enrich the planning experience for IFS customers and help them enhance their operations."
This partnership is part of TomTom's mission to build the world's smartest map, providing location data and technology to drivers, carmakers, businesses, and developers. Headquartered in Amsterdam with 3,600 employees around the globe, TomTom has been shaping the future of mobility for over 30 years.
For more information about IFS and its partnership with TomTom, please visit ifs.com.
About TomTom
Headquartered in Amsterdam with 3,600 employees around the globe, TomTom is a leading location technology specialist providing application-ready maps, routing, real-time traffic, APIs, and SDKs to drivers, carmakers, businesses, and developers.
About IFS
IFS is the world's leading provider of Industrial AI and enterprise software for hardcore businesses. Its technology enables businesses to unlock transformative power via Industrial AI to enhance productivity, efficiency, and sustainability.