Harnessing Emerging Technologies for Personalised and Impactful Learning & Development (L&D) in 2025
Mumbai: The rapidly evolving nature of the workforce has led organisations to focus on creating a culture that prioritises continuous learning. To cater to this need, various businesses are integrating emerging technologies such as Artificial Intelligence (AI), Virtual Reality (VR), and adaptive learning platforms to create innovative Learning & Development (L&D) programs.
As organisations navigate the future, building technical expertise is becoming increasingly important, with tailored programmes focusing on Industry 4.0 practices, enhancing AI capabilities, and advancing manufacturing roles. Experts predict that by embracing these emerging technologies, businesses can revolutionize L&D.
Rajesh Rai, Vice President - People & India Head HR at a leading organisation, highlights the role of AI-powered tools in providing hyper-personalised learning experiences. "Learning Experience Platforms (LXP) will curate personalised learning paths by aggregating internal and external content," he adds. "As organisations pivot towards a skills-first approach, AI-driven insights will bridge skill gaps, providing actionable feedback and recommendations for reskilling and upskilling."
The use of adaptive platforms is also set to play a significant role in the L&D landscape. These platforms tailor content to each learner's pace and skill level, providing short modules on negotiation skills for frontline sales employees while advanced leadership simulations are offered to managers.
Industry leaders such as Poonam Agarwal, Head - HR at BSH Home Appliances, and Pankaj Raut, Group Head – HR Digital and Talent Management at RPG, agree that emerging technologies should be seen as catalysts for shaping a future-ready workforce. VR is used to create immersive learning environments, allowing employees to practice technical protocols in highly immersive, risk-free environments.
The benefits of harnessing these emerging technologies are clear: creating a learner-centric ecosystem that fosters continuous upskilling, inclusivity, and alignment with business outcomes.
According to Shruti Tandon, Managing Director - People Enablement at Nagarro, "Organisations need to invest in the latest technologies and commit to a culture of improvement to provide employee growth opportunities." This comprehensive approach involves personalised learning paths tailored to individual skills and career goals through advanced tools, data analytics, and Gen AI.
As part of this focus on L&D, industries experts will come together at the second edition of TechHR Pulse Mumbai to share their insights and expertise. Join us on February 5 to hear from industry leaders about future-proofing L&D and bridging the skills gap with adaptive learning technologies.