Godrej Capital Redefines HR as Strategic Driver of Growth
New Delhi, India - In an effort to outpace competition in the cutthroat financial services landscape, Godrej Capital has revolutionized human resources (HR) into a key driving force behind business outcomes. Under the leadership of Chief Human Resources Officer Bhavya Misra, the company has transformed HR from a support function to a strategic driver of growth.
According to Misra, HR is no longer just about providing employee support, but rather it's about driving outcomes that directly impact business growth. This shift in mindset has led to the development of a bespoke HR strategy that positions employees as an integral part of the company's ambitious goals.
Godrej Capital has identified leadership development as the cornerstone of its HR strategy. The Excel and Elevate programmes, comprised of tiered support for employees at different career stages, provide a clear pathway for growth, enabling employees to ascend through the ranks and assume leadership roles.
A pivotal example of this is an employee who transitioned from an operational role to a strategic leadership position within just one year. This not only marked a promotion but also enabled them to drive measurable change in their vertical. Meanwhile, Elevate prepares senior leaders for long-term strategic challenges, equipping them with the necessary skills to steer the company towards a successful future.
The company has further embedded learning and development into its daily operations, encouraging cross-functional training that fosters collaboration among sales, underwriting, and operations teams. This initiative has yielded impressive results, including improvements of 20% in customer turnaround times.
Moreover, Godrej Capital's rotational programme for developing versatile leaders enables employees to acquire diverse skill sets while making meaningful contributions to various departments. This results not only in increased adaptability but also ensures that no employee is underutilized.
To achieve top talent acquisition and retention rates, the company focuses on nuanced hiring processes, ensuring alignment with both technical requirements and organisational needs. Additionally, personalised career mapping drives employee aspirations towards the company's growth plans, ultimately resulting in a high retention rate.
The success of Godrej Capital can be attributed to its strong connection to its foundational values. Every HR-driven initiative aligns with these core values, fostering an environment where employees share a united sense of purpose and belonging.
In conclusion, by effectively merging HR with business objectives, Godrej Capital is setting the benchmark for the role of human resources in driving corporate growth. The CEO highlights that their goal is to create an inclusive workplace where employees genuinely want to be part of the journey.