Global Capability Centres Bring New Opportunities to Indian Economy

In a move expected to bolster India's economy, numerous Global Capability Centres (GCCs) worldwide are expanding their operations in the country. As these GCCs set up shop in India, they aim to introduce new channels of employment and inject much-needed talent into the job market. Despite the dynamic nature of the sector posing multiple challenges to GCC expansion plans, company leaders are diligently exploring innovative solutions to overcome these hurdles at scale.

Organisations under GCC umbrella across various industries are already reaping benefits by providing value-added services to their global head offices. These include product development, software development, helpdesk operations, cloud services, back-office operations, and analytics to enhance business insights.

Industry experts have observed five key themes that dictate the scope of requirements for most organisations:

Key Requirements Driving GCC Expansion

These sectors are expected to witness significant growth due to increasing demand from clients worldwide. The success of these GCCs in India will be a crucial indicator of their ability to provide high-quality services and adapt to emerging trends.

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