Coimbatore Nabs International Recognition for Revolutionary Smart Water Management System
COIMBATORE: In a trailblazing move, the Coimbatore Water Supply Project has made headlines worldwide with its pioneering implementation of Geographic Information System (GIS) technology. SUEZ India, in association with the Coimbatore City Municipal Corporation, has successfully integrated this cutting-edge tool to transform the city's water management system.
This groundbreaking initiative marks a significant leap forward for operational efficiency, service transparency, and customer satisfaction. By creating an all-digital mapping of the city's 105 sq. km water supply network – consisting of pipelines, valves, meters, pumps, and consumer connections – GIS has revolutionized how services are monitored, maintained, and delivered.
Before its implementation, field teams relied on manual records and paper maps, resulting in unnecessary delays in locating assets, responding to complaints, and executing planned maintenance. That's no more as the mobile GIS applications now seamlessly connect the teams to updated maps on their devices, enabling instant identification of asset locations and effective planning of interventions.
"We now resolve issues faster, plan better, and deliver services more transparently," said Satyanaam Bajpai, SUEZ's GIS & Digital Manager. "GIS has been instrumental in transforming our operations."
As Mr. Sangram Pattanayak, Project Director of the Coimbatore Water Supply Project, noted, "The integrations of GIS with digital tools such as SCADA, customer database, and billing systems have positioned us at the forefront of smart urban water management in India."
Embracing the principles of the Smart Cities Mission, this pioneering effort sets a high standard for cities across India aiming to modernize their water infrastructure. With its cutting-edge technology, Coimbatore is now showcasing an ideal model for delivering sustainable and efficient solutions.
This notable feat further solidifies SUEZ's position as a leader in innovative urban management. The successful integration of GIS in the city's water supply project serves as a beacon of hope that demonstrates how forward-thinking cities can use technology to improve the lives of its citizens.